I have been to this store a while back, and I suppose some place has to be, this was indeed the poorest experience that I have had on my travels (see updated review below).
There was a guy working there who just was not friendly, and he made the trip out a real pain. He could not have been less friendly if he tried. He was not only rude to me, but also to a young lad that had come in to trade in his PS4.
Some people should not work in retail.
I will give the shop another try when I venture out to Retro World, which is just around the corner.
The shop has a half-decent collection of retro games and accessories, but I remember them being on the expensive side.
Update
I visited the store again today (5/9/2024) and the people working there were so much friendlier than I had experienced previously. In fact, very friendly, and could not have been more helpful. I still found the retro stock to be on the pricey side, but I walked out happily with a new 8bitdo controller.